Thursday, February 12, 2009

India does it atlast!

India does what the other nations have done it years and decades ago. They have come up with an online grievance cell, a website that is directed for all kinds of grievances and complaints, be it the railway reservations to the passport officer's misconduct! You name it and they have it. I am sort of trying to put up a picture of the whole setting in here, but I dont know how sucessful this will be. But you all can log in to the website. To go to the Indian Government Grievances Online Portal, click here.
This blog shall act as an awareness, as I believe.
The following is the cut short part of the BIG Thing!

PUBLIC GRIEVANCES
About Us

Grievance Redress Mechanism

Policy Guidelines for Redress of Public Grievances

Directors (Nodal Officers) of Public Grievances in GoI

Centralized PGRAMS

Citizen's Charters of Central Government Organisations

Pensioners' Portal

Department of AR&PG

Your Suggestions/Feedback

Grievance Redress Flow Chart

Redress Process Channels

Site Map



Welcome to Online Public Grievance Lodging and Monitoring System

Lodge Your Grievance here

Lodge Your Reminder on past grievance registered with us
View the Action Status of Your Grievances Lodged earlier with us
View Your Grievance Redress Process
Change Password

Forgot Password?

Contact Us

CPGRAMS - For Ministries/Departments/Organisations


Public Grievances pertaining to identified issues in respect of 20 Central Government Organisations (for list click here) are being handled by Directorate of Public Grievances (DPG), Cabinet Secretariat. If your Grievance falls under the purview of Directorate of Public Grievances, Cabinet Secretariat, please click here to lodge your Grievance.

The thing looks really cool as it has grievance links for the following:

1) Railway Officer;s misconduct and indisciplined attitudes.

2) Passport grievances.

3) Police grievances.

4) Housing grievances.

5) Central as well as State government officials' misconducts.

and many more...

1 comment:

  1. my grievance is that the 'public grievance' link doesn't work! :)

    ReplyDelete